Frequently Asked Questions
  • Do you offer samples?

    Yes — we provide sample packs so you can see the glaze, color, and texture in real life before placing a larger order.

  • How do I request a sample?

    Add the tile styles you want to your cart, then go to the Request a Quote page and submit your details. One of our agents will contact you to confirm and arrange shipping.

  • How long do samples take to arrive?

    Samples ship from Morocco. Delivery typically takes 12–14 business days, depending on your location.

  • Do you ship internationally?

    Yes — we ship samples worldwide so designers, architects, and homeowners can experience authentic Moroccan Zellige first-hand.

  • Are samples free?

    Samples include a small fee to cover materials and handling. This amount is credited back when you place a full order.

  • Can I return a sample?

    Samples are non-returnable, but they’re designed to help you choose confidently before committing to a larger project.

  • Will the sample match the final product exactly?

    Handmade Zellige may vary slightly between batches. Samples represent the intended look, but minor differences in color and finish can occur.

  • Should I order multiple shades?

    We recommend ordering a few tones (slightly lighter/darker) to compare in your lighting at different times of day.